Security
At The Church, we use an online database called Fellowship One. Their system
allows us to provide access to your contribution records and allows you
to make donations online. They provide all of the security for the
system. This system is used by churches throughout the country and has
been fully tested by them.
There are two aspects of security related to the system. First,
Fellowship One provides data security using the latest security
technology. The following statement is from their security
documentation: "[the system] utilizes the most current encryption
technology to maintain the security of your data. Every parameter
passed in the hyperlinks is fully encrypted. Additionally, the Login
module handles passwords using what is known in technical terms as
salted hash. In laymen’s terms, this means it would take 50 computers
(running constantly) continuously presenting password combinations four
years to discover the password."
The second aspect of security relates to account creation. When you
first create a new account in the system, you will be able to donate
immediately, but you will not have access to any previous contribution
information. Before that can happen, we must manually link your
previous information to the account you created.
In order to verify the authenticity of the account request, we will
ensure that all of your data matches our current records (e.g.,
address, phone number, and email address). If there is any question, we
will contact you via email before creating the link. Since this is a
manual process, we will perform these steps approximately once a week,
but if you would like to speed up this process, you can send an email
to czimmer@thechurchlv.com.
When you create your account, you will determine your own login id and
password. If you forget your login id or password, you can have the
system email it to you by entering the email address that you used when
you created your account. If you need help or cannot remember the email
address you used, you can contact us at czimmer@thechurchlv.com. You can
also change your password at any time.
Please help us keep your information safe by protecting your login
information. Access to sensitive personal and financial information can
be gained by letting someone else use your account or by leaving the
information for someone else to see. Grace will never call you to ask
for your login information.
Our Policies
Your information is held securely by the Fellowship One system. This
information will remain private and will never be given away to third
parties, other than to process your scheduled contributions.
You can schedule new contributions at any time and can modify or
cancel those contributions at any time prior to the date they are
scheduled. Once the contribution has been processed, however, it cannot
be canceled. If you have any problems or questions related to this,
please contact us at czimmer@thechurchlv.com.
return policy
All gifts, donations, event registrations, and deposits are non-refundable.